IAT’s Lindsay Spann spotlights current trends in insurance recruitment and retention


“I’d say some of the current trends over the previous few years has definitely been the need to construct a extra various, equitable and inclusive tradition,” Spann stated. “I feel employers are taking a look at methods to essentially perceive the inspiration [of] what their tradition represents. And I feel it’s essential for organizations to essentially take a extra holistic view of that and actually assess the place they’re at the moment earlier than with the ability to construct on and improve what it’s that they’re attempting to create.”

Spann additionally stated that recruitment is more and more searching for candidates who will do greater than merely match into an organization’s tradition. Recruiters, she stated, are searching for “tradition add” slightly than merely “tradition match.”

“[We’re] recruiting with a special mindset of not somebody that may simply come in and do the job and the necessities which can be listed. We’re searching for candidates now that may add one thing to the tradition – whether or not that’s a various perspective, background, race, gender or sexual orientation. All of the weather of variety are an enormous a part of the dialog now, however actually hiring with a special lens. ‘How can somebody add to the tradition that now we have’ versus ‘How can somebody match into what we’ve been doing’ as issues proceed to evolve.”

Read extra: Breaking down limitations to entry into the insurance trade

Spann additionally stated that the COVID-19 pandemic continued to current challenges for recruitment and retention.

“I’d say it’s nonetheless ongoing,” she stated. “I’d say in addition to being inventive and adapting, it’s additionally having a degree of endurance and grace – endurance for ourselves in phrases of, we’re all people going by means of all of those adjustments directly.”

Watch the complete roundtable dialogue right here.

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